Customer Support

Help with bookings, changes, and travel-day questions.

How to reach us

• Email: support@peek-travel.com
• Feedback form: Send a message
• FAQ: Common questions

What we can help with

• Booking confirmation and e-ticket access
• Date or route changes (subject to fare rules)
• Cancellation requests and refund status
• Passenger details and contact updates
• Payment issues at checkout

Before you contact us

Please include your booking reference, travel dates, and passenger name. For payment questions, note whether you used Stripe or Square at checkout. This helps us respond faster.

Hours

Email support is monitored Monday–Friday, 9:00–18:00 (Mountain Time, US). Urgent travel-day messages are prioritized when received before departure.