Master Services Agreement (MSA) Statement

Last updated: August 25, 2026

This Master Services Agreement Statement summarizes the framework under which Peek Travel, Inc. provides flight search, booking, and related travel agency services to business partners and enterprise customers.

1. Scope of services

Peek Travel, Inc. may provide white-label flight search, checkout integration, payment processing connectors (Stripe, Square), and customer support tooling as described in an executed order form or statement of work.

2. Service levels

Production deployments target 99.5% monthly uptime excluding scheduled maintenance. Support response times are defined in the partner agreement (typically P1 within 4 hours, P2 within 1 business day).

3. Data processing

Partner data is handled per our Privacy Statement. Data processing addenda (DPA) are available for GDPR and similar regulations upon request.

4. Security

We use TLS for data in transit, restrict production access, and rely on PCI-compliant payment providers for card data. Partners must not store full card numbers on Peek Travel infrastructure.

5. Term and termination

Agreements renew per the signed MSA. Either party may terminate for material breach with written notice and a cure period as specified in the contract.

6. Contact

Enterprise and partnership inquiries: legal@peek-travel.com